Experience

Datacenter Operations Engineer

Mindsprint, Chennai

Jul 2024 – Aug 2026 Concluded August 2026

I owned the virtual desktop environment for our global clients, inside a 15-engineer datacenter team running more than 2,000 Windows servers. Day to day that meant incident response, change approvals, patching and security across Windows Server, Azure, VMware and Nutanix.

Led infrastructure for a global VDI migration

Windows 10 to 11 and App Volumes writables 2.x to 4.x, across VMware Horizon and Azure

Windows 10 was reaching end of support, so the deadline was fixed, and one misjudgement could have degraded thousands of desktops across regions. I put the safety net in place before anything went live.

  1. 1

    Mapped failure points

    Listed what could break and built custom rollback VDI pools.

  2. 2

    Piloted in batches

    Moved non-critical pools first and validated them for three days.

  3. 3

    Justified the spend

    Used the pilot data to answer client leadership on the cost of the new VDI models.

  4. 4

    Production cutover

    All main production pools migrated on deadline with zero data loss.

Fixed how work moved between shifts

99% SLA
adherence

Tickets stalled whenever their owner's shift ended. I proposed a structured handover that kept a named owner on every ticket while work carried on around the clock, and ageing tickets fell.

Azure VDI & cloud builds

0 on-premises
dependencies

Ran a fully cloud-based Azure VDI environment, and built and promoted a new Domain Controller in Azure for a client's move from on-premises to the cloud, in time for cutover.

Security & patching

99% server patching
compliance

SCCM automation plus targeted manual patching for critical systems. Remediated Tenable findings, with CrowdStrike and Splunk for defence and monitoring.

Windows Server & Active Directory

Administered and secured the Windows Server estate behind core business applications, including Active Directory, Group Policy updates and SQL Server services, with PowerShell for automation.

  • PowerShell
  • GPO
  • SQL Server
  • SCOM

Nutanix & VMware

Managed the full VM lifecycle in Nutanix Prism, from provisioning and resource allocation to Nutanix Files servers, alongside the VMware vSphere and Horizon estate.

  • AHV
  • Prism
  • Nutanix Files
  • vSphere
  • Horizon

Took ownership of a critical storage fix

When VDI performance dropped just ahead of key client deliverables, I took ownership of the fix. I planned the move of FSLogix profile disks to premium Azure SSD storage, prepared a rollback plan, and carried the change through end to end.

Latency resolved and client productivity restored

Certifications

  • Azure Fundamentals

    Microsoft Certified, AZ-900

  • ITIL 4 Foundation

    IT service management

  • Financial Markets

    Yale University

Let's talk

Email is the quickest way to reach me, whether it's about graduate programmes, infrastructure or markets.